Whether our patients need a companion is determined by the responsible physician. The physician may prohibit the presence of a companion when necessary, in order not to risk the patient's health. In such a case, please respect the decision for the health of your relative.
Our companions are expected to comply with the Rules of Hospital. Training on the rules is provided by the ward nurses during hospitalization. Please pay attention to follow the stated rules.
Companions should assist in patient care according to the permitted measurements. Besides the authorized practices given by the physician and nurses, any other interventions done by the companion may lead to risky situations for the patient. Therefore, any practice that may harm the patient without the knowledge of the physician and nurse should be avoided.
While companion exchange or in case of any problems related to the patient, you are carefully requested to inform the ward nurse and for your safety, you are highly requested to do not seek for a help from any person out of the hospital staff. You are allowed to request for any type of help from al the hospital personnel.
During your stay at the hospital, you are requested to bring your ID card along with you.
In terms of the health of our patients and their relatives, make sure that the number of attendants should not be more than one person.
* There is no attendant practice in our Intensive Care Units.
Quality Policy of our organizaiton that provides healthcare services in the light of it’s slogan which is stated as “Your Health is the Source of Pride for Us!” is to become a door of healing to every single member of the society as a receptary medical institution without compromising principles of medical ethics and principles in order to contribute forming a healthy society with the sincerest humanitarian feelings deep down from our hearth.
During the pandemic and endemic period, patient visits are restricted for the safety of our intensive care patients and patient information is provided via telephone. Video interview possibilities are provided to relatives in order to see their patients. In this context, please make sure that your phone is not busy during the hours stated in the informative brochure.
We kindly request our inpatients hospitalized during pandemic and endemic periods to pay attention not to change their attendants for at least 72 hours, and that only first-degree relatives can come for visit.
Visits are carried out only between 10:00 and 22:00. Please make sure to spend your visits between these hours.
Take care to keep your visit time shorter as possible in order to not tire your relatives who need to rest.
In case of having some health risks such as fever, cough, and sneezing, you are kindly requested to postpone your visit for the safety of your relative.
By the name of respecting the privacy policies, being in the patient room is not allowed during meal time, doctor visiting time or during any medical procedure.
We request that you do not have close contact with your patient, do not sit on his bed or speak loudly.
Please take care not to bring children with you, as hospital visits are not suitable for children under the age of 12. Visits of siblings and friends of our pediatric patients are allowed with the approval of the physician and in the company of parents. For the health of your patient, be careful not to keep your visit longer than 10 minutes.
In terms of patient health, we kindly ask you to pay attention that there are no more than three visitors in the room at the same time.
In order not to risk the health of your patient, live flowers are not accepted in the room. The flowers you bring to our patients are kept by our security unit and delivered to our patients at the time of discharge.
Due to patient rights and privacy, visitors are not accepted except for the first-degree relatives of our patients who are treated in our intensive care units. If you are not a first-degree relative of the patient, please do not request a visit.
Please comply with the visiting hours specified in the information leaflets given to the relatives of the patients.
If the physician has prohibited the visits in terms of the health of our patient, we request you to follow this rule.
Patient information is provided in the Intensive Care Information Room on the day and at the time specified in the intensive care information brochures. We kindly ask you to comply with the specified day and time information.
Only mothers are allowed to visit our Neonatal Intensive Care Unit. You can also watch your baby everyday between 19:00 and 19:30 through the cameras on the unit. In order to follow your baby between this time, we kindly request you to check your IP Port Number, Username, and Password given to you along with the information brochure.
* All the accompanying and visit information specified are determined for routine operation. Special rules are applied during the pandemic and endemic period.